AI runs the interviews. Humans call the shots.
The Process Discovery Dilemma.
To design a future state process and measure impact, you need to understand the current state. This understanding happens through what's commonly referred to as a process discovery interview.
Discovery interviews are essential to learning the way work actually gets done. They're also a common failure point and a big reason why initiatives under-deliver.
Meet Agent Vera, our AI Business Analyst.
With AI running the initial interviews, Process Operators can take interviews on their time and at their pace. Information becomes easy to provide, easy to visualize, and easy for AI to review before anything gets submitted.
Imagine the impact this has on speed, quality, and consistency of our transformation effort!
Agent Vera runs on SOC 2 Type II and ISO 27001 certified infrastructure with US data residency.
Agent Vera will guide you through a structured interview.
What changes when Vera runs the interviews.
Same discovery rigor, none of the drag. Here's the shift firms feel in the first engagement.
Scheduling drag
Discovery waits on calendars. Interviews stretch across weeks of busy-season schedules before analysis can even begin.
Lost in translation
Notes vary by interviewer, and details slip through the cracks between conversations.
Repeat rounds
Missed or inconsistent questions send consultants back for second and third interviews.
Scalable
Every operator interviews 1:1 at their own convenience. The calendar stops being the bottleneck to transformation.
Consistent
The right questions, asked the same way every time, so findings are comparable across roles, teams, and processes.
Human-verified
Nothing reaches your roadmap on AI output alone. Our process expert validates every artifact with your process operators before it counts.
Five steps from briefing to validated findings.
AI handles the collection, humans make the calls, and nothing moves forward until you've confirmed it.
- 1We brief Vera with questions and context tailored to your business and the engagement.
- 2Your team interviews 1:1 in the interview room, each operator on their own schedule.
- 3Vera self-reviews every response for quality, consistency, and completeness.
- 4You confirm and submit. Once you and Vera align on the information, you book time with our Principal Consultant.
- 5We validate together. Your consultant arrives having reviewed everything, with targeted questions and visual aids ready.